My Ed Account is the official website of the federal student loan servicing. We will see how to create and manage an account. You can also make your payments online.
New on myedaccount.com ?
If you use the federal website for the first time, it is so easy to create an account.
Firstly, go on www.myedaccount.com.
Secondly, you must click on the following button:

Then, you have to fill in the following information:

When you have finish this step, click on continue:

Congratulation, you made the most difficult. Now you will complete 4 other steps in order to achieve your account creation on My Ed Account, and you will manage your student loans and your payments online.

You just have to continue the different stages in order to finish your subscription. You must complete more information about yourself. Then, you have to choose a security question and a security image. This is necessary if you loose your password. To finish you just have to verify all your information reported.
I forgot my username or my password on My Ed Account
I you forgot one of these information, you can login with your personal information.
If you loose your username, click on the button “Forgot Username” which is under the word “Username”.

If you loose your password, click on the button “Forgot Password” which is under the word “Password” when you try to login.

To identify yourself, you have to complete the following information:
- Social Security Number
- Birthday
Next, click on “Request account info” or “Request password”.
The security question is asked to you. And if all information matches, your username on myedaccount is removed, or your password will be reset. You just have to choose a new password, and an email will be send to you. You can login again to make loan and payments on the website.
My Ed Account on www.myedaccount.com,

19 comments
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Virginia Perez
15 April 2013 at 17 h 16 min (UTC 1) Link to this comment
I’m trying to make a payment, but I couldn’t click on the screen..are you having problem with the page?
Angelo Antonelli
6 April 2013 at 23 h 45 min (UTC 1) Link to this comment
I need to arrange payments, my forbearance is scheduled to end on 4/7/13
Kelly
3 April 2013 at 21 h 21 min (UTC 1) Link to this comment
My Direct Loan Account was transferred to Mohela in July 2012. I was told by Mohela that I should contact you for my 2012 Tax Document. Can you please e-mail that to me.
Kelly
3 April 2013 at 21 h 18 min (UTC 1) Link to this comment
I paid on my student loans up until 07/12. where do I find out how much interest was paid in.
angela t. mcnair
3 April 2013 at 15 h 38 min (UTC 1) Link to this comment
need to register
Alanna
25 March 2013 at 17 h 43 min (UTC 1) Link to this comment
Question : I just had a quick question. I am in charge of putting together my medical school yearbook, but my classmates are rotation at clerkships all over the country/world and am unable to collect funds directly. I was wondering if there is a way to set up an account online so my classmates can pay for the yearbook directly into my account and then I can pay for all the yearbooks at once from my account. I was looking for a free service. Please let me know if this is possible. Thank you for your help.
Johns
20 March 2013 at 14 h 26 min (UTC 1) Link to this comment
Year End Summary 2012 : Need a copy of my loan interest paid in 2012 for tax filing purposes. Please email copy to me today, if possible.
Williams
15 March 2013 at 15 h 37 min (UTC 1) Link to this comment
2012 Tax Document : My Direct Loan Account was transferred to Mohela in October 2012. I was told by Mohela that I should contact you for my January to September 2012 Tax Document.
Also, I made a payment in February 2013 by Check #198 for $109.00 cashed on February 20th, but my acc./ at Mohela was not credited. Could you please transfer payment to Mohela?
Ann-Marie
22 February 2013 at 16 h 49 min (UTC 1) Link to this comment
I just received my new PIN this morning via email and I am trying to access the appropriate website in order to obtain a Form 1098T for tax purposes (to determine amount of interest paid in 2012 on student loan). When I entered the myedaccount.com website it indicates that I must log in for a “new” user id and a “new” pin number. I’m now unsure what website I need to go to and how to obtain the appropriate tax form. I will appreciate your assistance!
tallmage
21 January 2013 at 22 h 30 min (UTC 1) Link to this comment
Parent loan : My parent loan was turned down an I was wondering why?
John LaBella
15 January 2013 at 20 h 22 min (UTC 1) Link to this comment
Is it possible to look up accounts by my name and personal info for myself and children?
ROBBS
16 November 2012 at 12 h 56 min (UTC 1) Link to this comment
Taxes have not been paid : MY LOAN PAYMENT INCLUDES THE TAXES TO BE PAID OUT OF PAYMENT. I GOT MY TAXES FROM THE CITY AND YOU GUYS HAVE NOT PAID MY MONTHY TAXES. I HAVE A TOTAL AMOUNT OF $2,078.76. PLEASE PAY MY TAXES FOR SCHOOL , CITY AND WHAT EVER ELSE YOU ARE SUPPOSE TO PAY. THANKS BRENDA ROBBS. MY ACCOUNT #232-2000xxx, MY LAST 4 #S OF S.S. IS 921x.
jeyaccount
18 November 2012 at 19 h 52 min (UTC 1) Link to this comment
Hye Brenda,
We are sorry, but my account online is a website who try to help you. We can’t pay for you, but you can phone here:
Direct Loan Consolidation
Toll free: 1-800-557-7392
Hearing Impaired Borrowers with a TDD: 1-800-557-7395
Grim
14 November 2012 at 15 h 27 min (UTC 1) Link to this comment
loan for 7000 : Who do I send the $29.95 fee to?
how do I send the $29.95 and to who?
Robert phone 989-860-xxxx
jeyaccount
18 November 2012 at 19 h 49 min (UTC 1) Link to this comment
Hye Grim,
You can try to contact the Direct Loan Servicing
Toll free: 1-800-848-0979
Overseas/International: 011-315-738-6634
Hearing Impaired Borrowers with a TDD: 1-800-848-0983
Hope to help you
Sandra
13 November 2012 at 3 h 24 min (UTC 1) Link to this comment
I tried to login but could not click on the screen.
jeyaccount
18 November 2012 at 19 h 47 min (UTC 1) Link to this comment
Hye Sandra,
You can try to refresh the page.
Linda Simpson
11 November 2012 at 20 h 12 min (UTC 1) Link to this comment
Change of address : Please change the apt # from 212 to 102 the rest of the information remains thre same. Please confirm by email t
thst the change has been made
jeyaccount
18 November 2012 at 19 h 54 min (UTC 1) Link to this comment
Hye Linda,
You can email My Ed Account by following this link:
https://www.myedaccount.com/WriteToUs.aspx
See you.